Case studies

A guest hub for Lemon Tree Rooms

Lemon Tree Rooms, Swyre, Jurassic Coast

Seven rooms, seven QR codes. Everything a guest needs, from Wi-Fi to the best local pub, opened from their room in one scan.

A guest hub for Lemon Tree Rooms

Lemon Tree Rooms is a seven-room boutique guesthouse on the coast road at Swyre. Guests kept asking the same questions, and the answers lived in a folder in each room.

What I built

  • A Guest Hub in the property's own navy and gold branding
  • A page for every room, opened from its own QR code
  • Wi-Fi, check-in, breakfast, parking and house rules in one place
  • A local guide with the nearby pubs first
  • A problem report: guests pick what it's about, add a photo and send it straight to the team on WhatsApp
  • Clear help options: booking questions to the booking platform, urgent issues straight to the team, emergencies to the right number

Alongside the hub

I also worked on the property's online presence and booking strategy, so more guests find it and book it in the first place.

Built with Guest Hub. A digital welcome book for guesthouses, B&Bs and holiday lets. Guests scan the QR code in their room and everything they need is on their phone.

Want results like these?

Tell me what you need and I'll come back to you, usually the same day.